1. What payment methods do you accept, and is shopping on your site safe?
We accept Visa, Mastercard,and other secure payment options. Our website uses SSL encryption, so your personal and payment information is always safe.
2. How long does shipping take, and can I track my order?
Shipping typically takes 5–10 business days, depending on your location. Once your order is shipped, you’ll receive a tracking number via email so you can monitor its progress.
3. What is your return or exchange policy?
We accept returns or exchanges within 15 days of purchase. Items must be unused and in their original packaging. For assistance, contact us via email, and we’ll guide you through the process.
4. Are your products suitable for all skin types, hair types, and sensitive users?
Yes! Our products are formulated for a wide range of skin and hair types. We also include information on each product to help you choose the best option for your needs.
5. Are your products cruelty-free, vegan, or free from harmful chemicals?
Absolutely! Our products are cruelty-free and made without harmful chemicals. Many of our items are also vegan, and we clearly label each product so you can shop with confidence.
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